Privacy Policy

Privacy Policy

Effective Date: July 01, 2024

Welcome to Jama Roots LLC (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jamaroots.co (the “Site”) and make purchases. Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you visit our Site or make a purchase, we may collect personal information that you provide to us directly, including but not limited to:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit/debit card details, billing address, and other financial information needed to process transactions.
• Account Information: Username, password, and other account-related details if you create an account on our Site.

1.2 Usage Data

We may collect information about your interactions with our Site, including:

• Log Data: Your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our Site and provide a better user experience.

1.3 Order Information

When you place an order, we collect information related to your purchase, such as:

• Product Details: Items purchased, quantities, and product preferences.
• Order History: Details of previous purchases, including dates and amounts.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Transactions: To fulfill orders, process payments, and provide customer support.
• To Improve Our Services: To analyze usage patterns, enhance the user experience, and develop new products and features.
• To Communicate with You: To send order confirmations, updates, promotional offers, and newsletters (if you opted in).
• To Personalize Your Experience: To tailor product recommendations and content to your preferences.
• To Maintain Security: To protect our Site from fraud, abuse, and unauthorized access.
• To Comply with Legal Obligations: To fulfill legal requirements and respond to legal requests or inquiries.

3. How We Share Your Information

We may share your information under the following circumstances:

• With Service Providers: Third-party vendors who assist with order processing, payment processing, shipping, and marketing.
• For Legal Reasons: To comply with legal obligations, respond to legal processes, or enforce our terms and conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information if you have provided explicit consent for a specific purpose.

4. Cookies and Tracking Technologies

4.1 Types of Cookies

We use cookies for various purposes:

• Essential Cookies: Necessary for the operation of the Site.
• Performance Cookies: To analyze Site performance and user interactions.
• Functional Cookies: To remember your preferences and settings.
• Advertising Cookies: To deliver targeted ads and track ad effectiveness.

4.2 Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to or correction of your personal information.
• Opt-Out: You can opt out of receiving promotional communications from us.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at  keitha@jamaroots.co

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: keitha@jamaroots.co

Thank you for visiting www.jamaroots.co. We appreciate your trust and are committed to protecting your privacy.

JamaRoots.co